Privacy Policy

Look, we get it - nobody really wants to read through pages of legal stuff. But here's the thing: we actually care about your privacy, and we're gonna be straight with you about what happens with your information when you work with us or browse our site.

At Zephyron Quinthal, we've been designing spaces across Toronto and beyond for years, and trust is huge in what we do. You're letting us into your vision, your budget, sometimes your home. So yeah, we take protecting your info seriously.

This policy covers our website (zephyronquinthal.info) and any interactions you have with us - whether that's filling out a contact form, getting a consultation, or just poking around our portfolio.

We're not out here collecting random data for fun. Here's what we actually gather and why:

Stuff You Give Us Directly

• Contact details - Your name, email, phone number when you reach out to us. Can't really call you back without it, right?
• Project info - What you're looking to build or redesign, budget ranges, timelines. Basically whatever you share in forms or during consultations.
• Business information - If you're a commercial client, we'll need company details, registration info, that kind of thing.
• Payment data - When we're working together, we'll need billing addresses and payment info (though credit card details go straight to our payment processor, not stored by us).

Technical Stuff We Collect Automatically

• Website analytics - IP addresses, browser types, which pages you visit. Helps us understand what people are actually interested in.
• Device info - Whether you're on mobile or desktop, screen size, operating system. We need this to make sure the site works properly for everyone.
• Location data - General geographic info (like city-level), not your exact address. Useful for understanding where our potential clients are coming from.

We're not selling your data to random companies or spamming you with junk. Here's what we actually do with it:

We don't just hand out your information to anyone who asks. But sometimes we gotta share it to get the job done:

• Project partners - Engineers, contractors, consultants who need to be involved in your project. They're bound by confidentiality too.
• Service providers - Companies that help us run our business (hosting, email services, accounting software). They're required to keep your data safe.
• Legal requirements - If the law says we gotta share something (like for tax purposes or legal proceedings), we will. Hopefully that never happens though.
• With your permission - Sometimes we might want to feature a project in our portfolio or use testimonials. We'll always ask first.

What we DON'T do: Sell your data to marketers, share it with unrelated third parties, or use it for anything you haven't agreed to. That's just not how we roll.

Yeah, we use cookies - not the edible kind, unfortunately. These are little files that help our website work better and remember your preferences.

You can control cookies through your browser settings. Just know that blocking some might make the site a bit wonky.

Under Canadian privacy laws (PIPEDA and all that), you've got some solid rights when it comes to your personal data. Here's what you can do:

We take protecting your information pretty seriously. Here's some of what we do:

• Our website uses SSL encryption (that little padlock in your browser)
• We store data on secure servers with proper access controls
• Only team members who actually need access to your info get it
• Regular backups so nothing gets lost
• We keep software updated and monitor for any weird activity

That said, no system is 100% bulletproof. We do our best, but if you're emailing us super sensitive stuff, maybe give us a call instead.

How Long We Keep Your Data

We don't hoard information forever. Project files and client data get kept for as long as legally required (usually 7 years for financial stuff in Canada), then they're securely deleted. General inquiries and marketing contacts get purged if we haven't heard from you in a while.

Our site might link to other websites - maybe suppliers, inspiration boards, or partner companies. Once you click through to their site, they've got their own privacy policies. We can't control what they do, so check their policies if you're concerned.

Laws change, our business evolves, so this policy might get updated from time to time. If we make any big changes, we'll put a notice on our website and update the "Last Updated" date at the top. For existing clients, we'll send you a heads up via email.